Pusat Pengajian Perumahan, Bangunan & Perancangan | School of Housing, Building and Planning |
The HBP Testing Unit (HBPTU) is under The School of Housing, Building and Planning, Universiti Sains Malaysia (USM), Penang, Malaysia. HBPTU is situated in the laboratory area on the Ground Floor of Room 006,007 and 008 Building E40. HBPTU was accredited in accordance with the recognized International Standard ISO/IEC 17025:2017 by Standards Malaysia for the period November 2013 to November 2016. This accreditation demonstrates technical competence for specific tests related to Concrete, Metallic Material and Hot Rolled Steel Bar and the operation of a laboratory quality management system (refer joint ISO-ILAC-IAF Communique dated January 2009).
Aside from servicing the Housing, Building and Planning needs and the centre for student’s development in practical training. The centre offers engineering testing services for building materials and building site testing. The service is apply to all government agencies and private agencies associate with building infrastructure industries.
The HBPTU provides testing services to customers from the construction industry, especially in the testing of tensile strength of steel, compression strength of concrete cube and concrete core. In achieving better customer satisfaction, we are wholly committed to:
Provide our technical services via professional and competent personnel
Use quality management systems and procedures to achieve our goal as a reference centre for service, consultancy in test and measurement for building and construction industries
Continue to strive to improve standard of service through maintaining conformance to ISO 17025, personnel training and the use of latest testing methods and procedures
Provide relevant testing services that meet the requirements of our customers within the construction industry that meet testing service turnaround expectation and customer satisfaction through consistency, quality and efficiency of service
Ensure that our personnel are well versed in our quality documentation as well as to duly comply with the implementation of our quality policies and procedures
Comply with MS ISO/IEC 17025:2005 and SAMM requirements as well as continually improving the efficacy of our management system
HBPTU will continuously monitor its quality objectives by way of its Key Performance Index (KPI) as declared as below:
To issue a test report within 10 working days after full payment date
The relevant personnel undergo at least one training program a year whenever necessary
Maintain a minimum 80% customer satisfaction of the testing services provided
HBPTU is committed to provide full client's satisfaction through the following:
To provide competent services in testing activities
To deliver testing mutually agreed time
To protect the client's confidentially
To provide services at competitive costs
To provide quality, effective and friendly services
HBPTU was accredited under Skim Akreditasi Makmal Malaysia (SAMM) meets the requirements of MS ISO/IEC 17025:2017 ‘General requirements for competence of testing and calibration laboratories’. This Malaysia Standards is identical with ISO/IEC 17025:2017 published by the International Organization for Standardization (ISO).
➢ Service Fees will be charged according to type and number of testing.
➢ All payment should be made upon submission of the testing specimen/samples.
➢ All cheque, cash deposit, IBG or banker’s cheque should be made out to:-
Account Name : PERUNDING PINANG SDN BHD
(USM’s Business Partner / Spin Off Company)
CIMB Islamic Bank A/C No. : 86-0094616-6
SST Reg. No. : 001408204800
➢ The official report will be sent directly to the client’s address within 10 working days upon receipt of payment.
➢ All service fees are subject to 6% Sales and Service Tax
➢ Al fees could be revised without any prior notice
School of Housing, Building and Planning,
Universiti Sains Malaysia,
11800 USM, Penang
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